NIRELLO ("we", "our", "us") collects information you provide directly to us, such as when you create an account, upload videos, or contact support. This includes:
We use the information we collect to provide, maintain, and improve our services, process transactions, send transactional emails, and respond to support requests. We do not sell your personal data to third parties.
Your uploaded videos are processed solely for the purpose of enhancement. Videos are encrypted in transit (TLS 1.3) and at rest (AES-256). All uploaded videos are automatically deleted from our servers within 24 hours of processing completion. We do not use your video content to train our AI models without explicit consent.
We do not sell, trade, or rent your personal information. We may share data with trusted service providers who assist in operating our platform (cloud infrastructure, payment processing, analytics), subject to strict confidentiality agreements.
We use essential cookies to maintain your session and preferences. Analytics cookies (opt-out available) help us understand how users interact with our service. You can control cookie settings through your browser.
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or withdraw consent for marketing communications. Contact us at privacy@nirello.ai to exercise these rights.
We implement industry-standard security measures including encryption, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure.
NIRELLO is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the service after changes constitutes acceptance.
For privacy-related questions or requests, contact us at privacy@nirello.ai or through our support page.