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Terms of Service

Last updated: January 1, 2025 · Effective: January 1, 2025

1. Acceptance of Terms

By accessing or using NIRELLO ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including free and paid subscribers.

2. Description of Service

NIRELLO provides AI-powered video enhancement services that upscale, sharpen, and improve video quality. The Service is provided on an "as is" basis and we reserve the right to modify, suspend, or discontinue features at any time.

3. User Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating your account.

4. Acceptable Use

You agree not to use the Service to:

  • Upload content that infringes on intellectual property rights
  • Upload illegal, harmful, or offensive content
  • Attempt to reverse-engineer or circumvent our AI systems
  • Use automated tools to access the Service without permission
  • Resell or redistribute the Service without authorization

5. Content Ownership

You retain full ownership of all videos you upload. By uploading content, you grant NIRELLO a limited, non-exclusive license to process your videos solely for the purpose of providing the enhancement service. We do not claim ownership of your content.

6. Subscription & Billing

Paid plans are billed in advance on a recurring basis. Prices are in Indian Rupees (INR) and include applicable taxes. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension of your account.

7. Cancellation & Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We offer a 7-day money-back guarantee on all paid plans. See our Refund Policy for details.

8. Limitation of Liability

To the maximum extent permitted by law, NIRELLO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 3 months preceding the claim.

9. Intellectual Property

The NIRELLO platform, including its AI models, interface, and branding, is protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved through binding arbitration in accordance with Indian arbitration laws, with proceedings conducted in English.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of material changes via email.

12. Contact

For questions about these Terms, contact us at legal@nirello.ai or through our support page.

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